Privacy Policy

Introduction and organizational info

We, at Sinopsis Data, LLC, are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website superpuntosapp.com, and any related interactions. Our primary goals in processing this information include:

• Enhancing the user experience on our platform by understanding customer needs and preferences.
• Providing timely support and responding to inquiries or service requests.
• Improving our products and services to meet the evolving demands of our users.
• Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction.

We do have a designated Data Protection Officer (DPO). Should you have any questions or require further information about how we manage personal information, please contact us at diegoarguello@superpuntosapp.com.

Scope and application

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are browsing superpuntosapp.com, using our services as a registered user, or engaging with us as a customer, we ensure your personal data is processed with high standards of privacy and security.

Data storage and protection

Data storage

• Personal information is stored in secure servers located in the US.
• For international transfers, we apply safeguards required by applicable privacy laws.
• We partner with reputable hosting providers that maintain strong security standards.

Data protection measures

• Encryption: We use robust encryption for data in transit and at rest.
• Access control: Access is limited to authorized personnel with a legitimate business need.

Data sharing and disclosure

We may share personal information with trusted third-party providers who perform services on our behalf. These partners are contractually required to keep information confidential and use it only for the services provided to Sinopsis Data, LLC.

Data processing agreements

When we share data with third-party providers, we do so under Data Processing Agreements (DPAs) aligned with GDPR and other relevant data protection laws.

User rights and choices

We respect your rights regarding your personal information and support the exercise of those rights in line with applicable law.

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent (Art. 7(3) GDPR)
• Right to lodge a complaint (Art. 77 GDPR)

To exercise your rights, contact us at diegoarguello@superpuntosapp.com.

Cookies and tracking technologies

We use cookies and similar technologies to operate the website, improve user experience, and analyze site usage.

How we use them

• Essential cookies for security and core functionality.
• Performance and analytics cookies to improve site quality.
• Functional cookies to remember preferences.
• Advertising and targeting cookies where applicable.

For more details, visit https://www.superpuntos.com/privacy.

International data transfers

We may transfer personal information to countries outside your place of residence. When we do, we apply safeguards required by applicable laws, including GDPR where relevant.

Children's privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect personal information from minors without required consent.

If you believe a child under 18 has provided us personal information, contact us at info@superpuntosapp.com.

Compliance with United States privacy laws

For US residents, additional rights may apply under state privacy laws (including California and other applicable states), such as rights to know, delete, correct, limit certain processing, opt out, and non-discrimination.

You may submit requests by email at info@superpuntosapp.com or by phone at +1 814-441-8923.

Direct marketing and communications

We may use personal information to send marketing communications related to our products, services, and promotions, in compliance with applicable law.

• Opt-in consent: We seek consent where legally required.
• Unsubscribe option: Every marketing message includes clear opt-out instructions.

Channels may include email, SMS, social media, telephone, push notifications, and in-app messaging.